Your Personal Data
Iluma Yoga stores the following information about its members via the booking system YOGO:
Information that you provide during any voluntary or mandatory registration process such as:
first and last name
billing address/credit card information
Information about your class attendance and membership status.
Payment information that you provide to us through YOGO or otherwise when you purchase some of our products or services, including credit card data.
Any personal data you may provide via our medical records form.
Your IP Address (will be recorded by our web server when you use our website).
How Personal Data May be Used
Iluma uses data to identify trends in popularity of our classes and membership levels.
We may use this data to offer you special offers via email if you have actively opted in to receive email notifications.
Your preferences and use of email updates, recorded by emails we send you.
Personal Data and Third Parties
Iluma does not and will not ever share or sell your data to any third party.
As a member you have the right to withdraw consent for Iluma to hold your membership data by cancelling your membership.
Iluma does not collect data on members or potential members from any third parties.
We will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
Security and Privacy of Your Personal Data
We employ reasonable technical, administrative and physical safeguards to protect the confidentiality and security of your personal information.
Iluma does not have access or visibility of any financial account information that you provide via our YOGO booking system.
In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
Becoming an Iluma Member
By signing the waiver when you become an Iluma member you are agreeing to Iluma holding personal data about you via our online booking system.
By entering into this agreement, you agree to receive email notifications confirming information on your purchases, bookings, class reminders, pass expirations and cancellations.
When you sign up to become a member at Iluma, you need to actively opt in to receive our newsletter and promotions. You may opt out at any time by unsubscribing to any of the emails you receive.
Recorded data which allows our website to recognise you and your preferred settings (cookies), preventing you from needing to provide information on subsequent visits to the site. Your browser can be programmed to warn you before downloading cookies, information regarding this may be found in your browser’s ‘help’ facility.
Any personal data we collect from our website will be used in accordance with EU GDPR and all other applicable laws.
If you have actively opted in, you will receive our e-newsletter with special offers, updates, event invitations and more. We do our utmost to ensure these updates are relevant and we are mindful to not spam your inbox.
Photos and videos may be taken and used by Iluma in our promotional material online and offline. These may happen in-studio, on teacher trainings and on retrests Please inform us if you do not wish to be photographed or filmed.
Keeping your data safe
We keep all our active members data securely through our online booking system (YOGO), you may request to deactivate your account at anytime by contacting us at firstname.lastname@example.org. If you have not attended the Iluma studio for 36 months, your account will be automatically deactivated.
Notification of Changes
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change this privacy statement in any material way, we will notify you here and by email so our members are always aware of what information we collect, how we use it and under what circumstances we disclose it.